Last Updated: September 2026
At ShriVasuRatna, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
Owner: Komal Sharma (Astrologer)
Brand: ShriVasuRatna
Email: shrivasuratna.com@gmail.com
Phone/WhatsApp: +91 8796119675
1. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase details
- Information you provide when contacting customer support
Payment information may be processed securely through third-party payment providers. We do not intentionally store complete payment-card information on our own systems.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Process payments and refunds
- Communicate with you about your orders
- Respond to customer-service inquiries
- Provide information about our products and services
- Improve our website and shopping experience
- Prevent fraud, unauthorized transactions, or misuse of our website
- Comply with applicable legal and regulatory requirements
3. Shopify and Third-Party Services
Our online store is powered by Shopify. Shopify and other service providers may process certain information as necessary to provide services such as website hosting, payment processing, analytics, order fulfillment, and shipping.
These third-party providers may have their own privacy policies governing how they handle your information.
4. Payment Information
When you make a purchase, your payment may be processed through a third-party payment gateway.
Your payment information is handled according to the applicable payment provider's security and privacy practices.
ShriVasuRatna does not ask customers to share complete card numbers, passwords, OTPs, or banking PINs through email, WhatsApp, or customer-support messages.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep your shopping experience working properly
- Remember preferences
- Understand how visitors use our website
- Improve website performance
- Provide relevant website features
You can manage or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.
6. Sharing Your Information
We may share necessary information with trusted service providers when required to operate our business, including:
- Payment processors
- Shipping and courier companies
- Shopify and website service providers
- Technology and analytics providers
- Professional or legal advisers when necessary
We do not sell or rent your personal information to third parties for their own marketing purposes.
7. Marketing Communications
If you choose to receive promotional communications from us, we may contact you about:
- New products
- Special offers
- Discounts
- Store updates
You may request to stop receiving promotional communications at any time by contacting us.
8. Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal requirements.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information.
To make a privacy-related request, please contact us using the details below.
11. Children's Privacy
Our website is not intended to knowingly collect personal information from children who are not legally permitted to use online shopping services.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
12. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
ShriVasuRatna
Owner: Komal Sharma (Astrologer)
Email: shrivasuratna.com@gmail.com
Phone/WhatsApp: +91 8796119675
ShriVasuRatna
Inspired by Tradition. Created with Purpose.